Payment for all products may be made by credit (including Amex) or debit card, Stripe, Klarna, ApplePay, Amazon Pay, Revolut Pay or Gift card. Payment is taken at checkout and will appear on your bank statement as ‘THE ROOST’. As we are a platform with multiple brands under one roof (pun intended), we rely on our brand partners to fulfil each of the orders. This may explain why at checkout some orders might be free shipping and others may have a large shipping cost. It is important to bear in mind that we offer competitive pricing, and simply pass through the delivery cost negotiated by each of our suppliers. Rest assured that when buying through
The Roost you are getting the best possible deal! For international payments, our brand partners give us estimated fees for delivery. If the delivery cost is considerably more than the amount paid by the customer, they have the right to invoice us for the remainder or allow you to cancel your order free of charge. We will invoice you for this amount or if small, we will bear the cost ourselves – you’re welcome! We have done our best to make the estimates as accurate as possible but the costs do vary a lot by size of item and destination.