Black Clay Incense Holder | Sample Sale

Candle Care

• Always burn your candle for at least 3 hours to allow the melt pool to reach all edges of the candle.
• Remember to remove the tip of the wick in between each burn, ensuring that it isn’t longer than 5mm.
• Avoid placing your candle in a draughty area whilst lit as this will cause it to burn quicker.
• Make sure you don’t burn your candle for longer than 4-5 hours at a time.
• Try to avoid blowing out your candle. Instead, invest in a candle snuffer to help reduce smoke.
• For more helpful information on how to look after your candles, take a look at our Burn Tips.

Delivery

• As this item is part of our one-off Summer Sample Sale, all orders will be carefully packed and dispatched together. Our team will begin shipping orders during the week commencing 17th August 2026.
• You will receive a shipping confirmation and tracking details as soon as your order is on its way. Thank you for supporting our small team!

Returns

• You have 14 days from the date of delivery to let us that you would like to return this item. You can let us know at returns@theroost.com, stating your reason and your order number.
• After letting us know, you have 14 days to return the item to us. The item must be in the same condition it was in when you received it, and in its original packaging.
• Note: The cost of returning your items will be your responsibility, and we strongly recommend using a tracked service with insurance. We cannot be held responsible for returned items that are lost/damaged in transit.