We are happy to accept returns for Gallerie products if the item(s) received are damaged or faulty. In this case, we can send a replacement if it meets the conditions. We cannot offer returns for any other reason. We would like to receive written confirmation to returns@theroost.com of damaged or defective goods within seven days of your delivery, along with supporting photographic evidence. Please make sure all goods remain in the original packaging for their return. Otherwise, they may not be able to be accepted.
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